Responsible Gaming

WINPOT’s objective is to promote responsible gaming and prevent the development of gambling addiction. Therefore, winpots.org.mx strives to be an open and interactive platform for safe entertainment and healthy leisure activities based on betting and lottery games with numbers or symbols. The company addresses addiction from the perspective of individual and social well-being, creating a safe environment free from harmful and compulsive habits that can turn entertainment into a serious health problem.

Play is a natural part of human life and an important tool for learning and social interaction. However, it is important to clearly distinguish between play as a developmental element and play as a distinct activity associated with concepts such as risk, competition, illusion, and fantasy.

With this in mind, WINPOT, as a socially responsible company, places special emphasis on preventing gambling addiction at all levels. Primary prevention is aimed at all website users and includes promoting a healthy attitude towards gambling, disseminating the principles of responsible gambling, and implementing control mechanisms. Secondary prevention involves the early detection of signs of addiction and providing users with timely information about professional help options and alternative treatment methods.

Actions for responsible gaming

Information about the Winpot Mexico platform and smart betting rules

We encourage users to approach gaming sessions thoughtfully, planning ahead and considering the potential consequences. Users are provided with clear and understandable information about the types of games, the odds of winning, and the risks of losing—not only financial risks, but also those related to developing healthy habits.

The platform also offers clear measures to reduce the risks associated with gambling addiction and its negative impact on health. Users can learn about available prevention methods, as well as specialized support centers and existing treatment options for gambling addiction.

Special attention is paid to consumer protection. This includes the use of self-monitoring tools, such as deposit and betting limits, temporary exclusion from gaming, withdrawal periods, and other control mechanisms. Equally important is providing information on the platform’s operating rules, current liability measures, and legislative changes, so that each player clearly understands their rights and the conditions of their participation in the game.

As part of our responsible gambling policy, we recommend taking the gambling addiction test developed by the regulatory body, the General Authority for Gambling and Lotteries. If you answer “yes” to several questions, this could indicate a risk of developing an addiction. In that case, it would be wise to stop gambling for a while and consider preventative measures to protect your well-being.

Gambling addiction test

Objective: To determine, through six questions, whether a given gambling pattern is becoming problematic and requires attention to prevent or minimize the negative consequences associated with gambling and betting.

  1. Have you ever gambled or been addicted to gambling? ( ) Yes ( ) No
  2. Are you concerned about your gambling addiction or excessive gambling? ( ) Yes ( ) No
  3. Do you feel a strong urge to play? ( ) Yes ( ) No
  4. Have you increased your bet amounts or playing time to get the same excitement and enthusiasm as the first time? ( ) Yes ( ) No
  5. Have you experienced problems in your personal, family, or professional life due to gambling or excessive betting? ( ) Yes ( ) No
  6. Have you tried to stop gambling but haven’t been able to? ( ) Yes ( ) No

If all the answers are negative, no further steps are required. If at least one answer is positive, it is recommended to continue the interview and consider additional questions.

  1. Have you sought professional help for gambling addiction or excessive gambling?
  2. What results were achieved?

If you answered yes to at least one of the questions, it’s important to consult with specialists and pay attention to your playing style.

Remember that you can limit your access to gambling by selecting your desired self-exclusion period in your personal account, under the “Responsible Gambling” section. Our 24/7 support team is also available to assist you via live chat or email.

Since 1992, the World Health Organization has recognized problem gambling as a disorder, which the American Psychiatric Association (APA) defines as maladaptive and persistent gambling behavior that interferes with the personal, family, and professional lives of those affected.